didnt ship for weeks, until i sent an email reminding them to
This is my fifth purchase of a Point Two Design print. I still love the designs, but the paper quality has really come down quite a bit. They changed paper quality and you can really see the difference in the results. I'll be back for another try if the higher paper quality comes back!
It would have been nice to know the size was shrunk. We have several other maps that must have been 19x25, and this arrived at 18x24, it does not fit with the other maps we have.
I am disappointed that there is not an option for the streets showing up in black and water showing up in blue.
I has been 60 days, and we have still not received our items.
The “premium matte” is regular paper and not high quality at all. Very disappointing. The paper quality was even surprising to the company we had frame them.
we wished that the size of the store sold and the online were the same...
Perfect to add that splash of green to your blank wall. Fine art cotton feels thick and premium.
A print with beautiful colors to remind me of my trips to Acadia. Haven't seen anything like this anywhere else.
I requested 3 customized maps to use as gifts. The staff and designers went back and forth with me to get feedback, were responsive to my requests, and produced lovely maps that were deeply appreciated by the folks I gave them to!
I completely confused this with an order with another art website, please disregard. I loved my custom map of LA downtown and the customer service to get this framed piece was phenomenal.
Frame was damaged
Hello Elissa, My sincere apologies on the damage to your frame. This can unfortunately happen from time to time during shipping. We of course guarantee all our prints so we would like to arrange to send you a new order free of charge.
If you can send your order number and some images of the damage to your frames to support@pointtwodesign.com our support team is standing ready to get a new order out to you ASAP.
Cheers!
The item itself is a great piece, however it was shipped in an odd shaped container which resulted in the piece having creases and folds.
Hello,
Thank you for letting us know about this and my sincere apologies on the damage to your order during shipping. We guarantee and stand by all our orders so we would like to get a new order out to you free of charge ASAP.
if you can send your order number and images of the folds and creases to your order to support@pointtwodesign.com our support team is standing ready to assist you.
Cheers,
We ordered four custom maps. The design process was easy, a review of a draft allowed for a few edits before sending them to print, they were shipped internationally and arrived promptly. They look exactly as I wanted and are a beautiful addition to our home.
We use the PNW city maps (Vancouver, Bellingham, Seattle, and Portland) at Hotel Leo in Bellingham. What a beautiful, well-designed way to give our guests a sense of place! Thank you.
I love this map. Its a map, it's a satellite image, it's a photo, it is a beautiful piece of art capturing SO MANY locations that are important to my family. I'm having it matted and framed right now and can't wait to get it back and on the wall in my living room.
Looks great! The image is crisp and looks great in my living room. My item came damaged, but the company replaced it right away. Very easy process.
