I ordered three different cities, and found your advertising to suggest they would come framed. The frame size choice and picture of a framed product turned out to be very misleading. Please email me a phone contact number so I can speak directly with a customer service rep. regarding this. You can use this email to do so. I am very disappointed. I will write a review on your website after this phone call. Thank you.
The map looks great, and the customer service was excellent! Only complaint was some small debris adhered to the surface of the map. It was removed with gentle scraping. This did not ruin the surface of the map, but did make marks depending on the angle under the light. However, overall I am pleased with the product.
3 stars because either didn’t see the paper choice or it wasn’t there. Make sure you get the thick paper print
Thank you for your review, we would love to know if something went wrong with your order so that we could get a chance to make it right. If you would like to let us know if something was wrong with your print we would be happy to make a replacement for you. We fully stand by our prints being custom hand made with the highest grade papers and inks so if you received a print in error which had issues or damages we would love to be given the chance to make it right.
Please reach out to us at firstname.lastname@example.org so we can arrange a replacement.
Point Two Design Team
The yellow color was duller than expected. Hopefully, once framed it will look more special. Right now, it’s just a poster like any other, only more expensive.
Very impressed with quality and detail of print. Will definitely buy another city map very soon. Thank you
The print came in amazing condition and fit perfectly as the dimensions said. Would recommend.
I ordered a custom map of the remote location where my husband and I were married for our Anniversary. Point Two Design created the map promptly and listened to the changes I wanted to make upon review. Without hesitation, they recreated the map for me and sent it within a few days. It turned out AMAZING and my husband loved it! It was the perfect Anniversary gift! Thanks Point Two Design!
I ordered three maps as a gift, and he loved them! However, one of the maps was the wrong texture from the one that I had ordered. I emailed customer service and they shipped the correct one in a very timely manner and did not even require me to send the wrong map back to them. Despite the mishap, I was pleased with my products and experience with Point Two Designs!